Registration Cancel in Mortlake
You can cancel your registration at all times and request a refund for the time period you won't be able use your vehicle or vessel.
All driver can apply for a cancelation when:
- In the case the vehicle or vessel has been stolen - the driver can cancel the vehicle`s registration and request a refund from the day of the theft.
- If the driver has suffered any disease or disability and is no longer able to drive safely - the driver may cancel the registration of the vehicle.
- In the case when an accident has occurred and the vehicle has been destroyed - the driver can request the cancelation of the vehicle’s registration and apply for the reimbursement of the money from the day of the accident.
- In the case of a vehicle or vessel salesment.
- Other special circumstances.
There are different ways to proceed if you want to request the cancelation of your registration.
Online cancellation: You can easily cancel your registration by entering your VicRoads account and choosing the option “Cancel my registration”. It will be necessary that you request the refund of the money at the same time. It is worth mentioning that by using this method, you will have to provide real evidence of the destruction of the vehicle`s number plates.
Another of the possible ways to proceed is to visit one of the VicRoads customer service centers. In this case bring your vehicle`s number plates along with your ID or equivalent that proves your identity. (Due to the COVID situation this service may have suffered some changes, and it is highly recommended to use the online service until further notice.).
In case you prefer to keep your number plate, it is necessary that you inform the VicRoads department and be aware that a fee will be conducted in order to complete the transaction. In some scenarios the VicRoads allows the drivers to keep the number plates or to transfer a number plate from a vehicle to another one. Please visit the VicRoads official website for more information.
How to request a Refund?
Before proceeding with this process it is very important that you keep your home address updated in the system at all times, as the corresponding amount of money reimbursed will arrive at your home address in a cheque within 4 weeks.
In the case you have cancelled your registration, you can apply for a reimbursement of the unused period to the VicRoads.
To avoid misunderstandings and to save time it is highly recommended to request the refund at the same time you request the cancellation, but in some cases it is allowed to request a reimbursement after the cancellation has been conducted.
There are 3 different ways you may proceed:
- Online request - Enter your VicRoads account and follow the steps
- Request in person - Visit one of the VicRoads customer service centers.
- Mail request - Send a refund form to “VicRoads - GPO Box 1644, Melbourne - VIC 3001”.
Bear in mind that all taxes and administration fees will be deducted from the total amount to reimburse. The total amount will be sended in a cheque to the home address provided in the system in a time period of 4 weeks.
This website is privately owned and is not affiliated with the Victorian Transport Services (VicRoads). Remember that we are never going to solicit any personal information, ID or credentials. The official VicRoads website: https://www.vicroads.vic.gov.au/
