Registration Cancel in Fountain Gate
You can cancel your registration at all times and request a refund for the time period you won't be able use your vehicle or vessel.
All drivers are allowed to apply for a cancelation when:
- If the vehicle or vessel has been stolen - The driver can cancel the vehicle`s registration and request the refund starting on the day of the theft.
- If the driver is affected by any disease or disability and is no able to drive safely - If you have suffered this, you may cancel the registration of your vehicle.
- If there were an accident and the vehicle has been destroyed - You can request the cancelation of the registration and apply for the reimbursement of the money from the day of the accident.
- When selling your vehicle or vessel.
- Other special circumstances.
There are different ways you can proceed in order to request a cancelation of your registration.
Online cancellation: You can easily cancel your registration by entering your VicRoads account and choosing the option “Cancel my registration”. It will be necessary that you request the refund of the money at the same time. It is worth mentioning that by using this method, you will have to provide real evidence of the destruction of the vehicle`s number plates.
If you prefer you can visit one of the VicRoads customer service centers and bring your vehicle`s number plates along with a valid ID (or any equivalent to prove your identity). Please note that due to the COVID situation this service may vary, until further it is highly recommended to use the online service.
In case you prefer to keep your number plate, it is necessary that you inform the VicRoads department and be aware that a fee will be conducted in order to complete the transaction. In some scenarios the VicRoads allows the drivers to keep the number plates or to transfer a number plate from a vehicle to another one. Please visit the VicRoads official website for more information.
How to request a Refund
If you have cancelled your registration, you can apply for a reimbursement of the unused period to the VicRoads department. Before proceeding with this it is very important that you keep your home address updated in the system at all times, as the corresponding amount of money reimbursed will arrive at your home address in a cheque within 4 weeks.
To avoid misunderstandings and to save time it is highly recommended to request the refund at the same time you request the cancellation, but in some cases it is allowed to request a reimbursement after the cancellation has been conducted.
To request a refund, there are 3 different ways you may use:
- Online request - Enter your VicRoads account and follow the steps
- Request in person - Visit one of the VicRoads customer service centers.
- Mail request - Send a refund form to “VicRoads - GPO Box 1644, Melbourne - VIC 3001”.
All refunds will be sended in a cheque to your home address provided in the system in approximately 4 weeks. Note that all taxes and other administration fees will be deducted from the total amount.
This website is privately owned and is not affiliated with the Victorian Transport Services (VicRoads). Remember that we are never going to solicit any personal information, ID or credentials. The official VicRoads website: https://www.vicroads.vic.gov.au/
