Registration Cancel in Donald
All drivers may cancel their registration at all times and request a refund for the period they won't be able use their vehicle or vessel.
All drivers are allowed to apply for a cancelation when:
- The vehicle or vessel has been stolen - In this case you can cancel the vehicle`s registration and request a refund from the day of the theft.
- The driver is no longer able to drive safely - If you have suffered any disease or disability you may cancel the registration of your vehicle.
- When an accident has occurred and the vehicle has been destroyed - In this case you can request the cancelation of your registration and apply for the reimbursement of the money from the day of the accident.
- If you are selling your vehicle or vessel.
- Under other special circumstances.
If you want to request a cancelation of your registration, there are different ways you can proceed.
You can also do it online by entering your VicRoads account and choosing the option “Cancel my registration”. In this case, you should request the refund of the money at the same time of the cancelation. If you choose this method, consider that you will have to provide real prooves of the destruction of the vehicle`s number plates.
If you prefer you can visit one of the VicRoads customer service centers and bring your vehicle`s number plates along with a valid ID (or any equivalent to prove your identity). Please note that due to the COVID situation this service may vary, until further it is highly recommended to use the online service.
In case you prefer to keep your number plate, it is necessary that you inform the VicRoads department and be aware that a fee will be conducted in order to complete the transaction. In some scenarios the VicRoads allows the drivers to keep the number plates or to transfer a number plate from a vehicle to another one. Please visit the VicRoads official website for more information.
How to request a Refund?
If you have cancelled your registration, you can apply for a reimbursement of the unused period to the VicRoads department. Before proceeding with this it is very important that you keep your home address updated in the system at all times, as the corresponding amount of money reimbursed will arrive at your home address in a cheque within 4 weeks.
To avoid misunderstandings and to save time it is highly recommended to request the refund at the same time you request the cancellation, but in some cases it is allowed to request a reimbursement after the cancellation has been conducted.
There are 3 different ways you may proceed:
- Online - Using your VicRoads account.
- In person - Visiting one of the VicRoads customer service centers.
- By mail - Sending a refund form to “VicRoads - GPO Box 1644, Melbourne - VIC 3001”.
Bear in mind that all taxes and administration fees will be deducted from the total amount to reimburse. The total amount will be sended in a cheque to the home address provided in the system in a time period of 4 weeks.
This website is privately owned and is not affiliated with the Victorian Transport Services (VicRoads). Remember that we are never going to solicit any personal information, ID or credentials. The official VicRoads website: https://www.vicroads.vic.gov.au/
